If you are not entirely satisfied with your orders, returns may be accepted at Slimsticks. Prior to returning the products, please take note of the following guidelines:
- Call first before sending back your order. Returns will not be accepted, refunded or honored without calling our office to inform us of the products you are returning.
- A customer care representative will give you instructions on how to make a valid return to our office. You will be given a Product Returns confirmation number which you will attach to the package you are returning.
- In some cases, when you call us to inform us of products to returns, it’s possible that we will send you a replacement or make other arrangements. This will be evaluated by the Customer Care Representative.
Please give us a call at 833-550-6660 or send us a message online for your questions and concerns.